Legal
Last updated: June 2026
SendCleared provides email QA checking and client approval workflow tools ("the Service"). The Service is operated by Engaging Enterprises Ltd ("we", "us", "our").
We reserve the right to modify, suspend, or discontinue the Service at any time with reasonable notice. We will not be liable to you or any third party for any such modification, suspension, or discontinuation.
You must provide accurate information when creating your account. You are responsible for maintaining the security of your account credentials. You must notify us immediately at hello@sendcleared.com if you suspect unauthorised access.
You must be at least 18 years old to use the Service. By creating an account you confirm you meet this requirement.
You agree not to use the Service to:
We reserve the right to suspend or terminate accounts that violate these terms without notice or refund.
You retain ownership of all email content you send through the Service. By using the Service, you grant us a limited licence to process, store, and analyse your email content solely for the purpose of providing the Service.
You are solely responsible for the content of emails processed through the Service. We are not responsible for any content sent to your clients or recipients.
You warrant that you have the right to send any content through the Service and that doing so does not violate any third party rights.
Approval links generated by the Service are intended for use by the named recipient (your client). You are responsible for ensuring approval links are shared only with authorised individuals.
Approved campaigns are logged with a timestamp and the approver's submitted name. While this provides an audit trail, it does not constitute a legally binding electronic signature under all jurisdictions. If legally binding sign-off is required, you should obtain independent legal advice.
Paid subscriptions are billed monthly in advance. Prices are shown in US dollars unless otherwise stated. All prices exclude VAT where applicable.
We use Stripe for payment processing. By subscribing, you authorise Stripe to charge your payment method on a recurring basis. You can cancel your subscription at any time from your account settings.
Cancellations take effect at the end of the current billing period. We do not provide refunds for partial months except where required by law.
We reserve the right to change pricing with 30 days' notice. If you do not agree to new pricing, you may cancel before the change takes effect.
The free tier provides 3 approval links per month with SendCleared branding on approval pages. We reserve the right to modify or discontinue the free tier at any time with reasonable notice.
The SendCleared name, logo, and all associated software and design are the property of Engaging Enterprises Ltd. You may not copy, modify, distribute, or create derivative works without our written permission.
To the maximum extent permitted by law, Engaging Enterprises Ltd is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of revenue, data, or business opportunity.
Our total liability to you for any claim arising from these terms or the Service is limited to the total amount you paid us in the 3 months preceding the claim.
Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded by law.
The Service is provided "as is" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that QA reports will catch every possible issue in your emails. The Service is a tool to assist with quality checking — final responsibility for email content and compliance remains with you.
These terms are governed by the laws of England and Wales. Any disputes arising from these terms or the Service will be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these terms from time to time. We'll notify you by email at least 14 days before material changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the new terms.
For questions about these terms: hello@sendcleared.com
Engaging Enterprises Ltd
Monomark House, 27 Old Gloucester Street
London, England, WC1N 3AX
Company No: 14111995